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Privacy Policy

At Progress Learning, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, www.progresslearning.com.ng, and use our services. By using our platform, you consent to the practices described in this policy.

Information We Collect

We collect the following types of information to enhance your learning experience:

1. Personal Information
When you register on our website or access our services, we may collect:
Name
Email address
Phone number
Payment details (for premium services)
Other identifying details provided during account creation or course enrollment

2. Non-Personal Information
We may automatically collect:
IP addresses
Browser type and version
Device information (e.g., operating system)
Website usage statistics through cookies and similar technologies

3. Academic and Professional Data
For specific services, we may request information about your academic background, learning goals, or professional expertise to provide tailored recommendations and support.

How We Use Your Information

The information we collect is used to:
• Provide and personalize our services
• Process your course enrollments and payments
• Improve the functionality of our website and learning tools
• Communicate updates, promotions, and important information
• Respond to inquiries, feedback, or complaints
• Ensure compliance with legal obligations

Cookies and Tracking Technologies

We use cookies to:
• Enhance your browsing experience
• Save your preferences
• Track website analytics and user behavior
You can manage your cookie preferences through your browser settings, but disabling cookies may limit some functionalities.

How We Share Your Information

We value your privacy and only share your information in limited circumstances:
• With Service Providers: Trusted partners who assist us in operating our platform, such as payment processors and analytics providers.
• Legal Obligations: When required to comply with applicable laws or respond to lawful requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
• We do not sell, rent, or trade your personal information with third parties for marketing purposes.

Data Protection and Security

We implement robust measures to protect your information, including:
• Secure servers and encrypted data transmission
• Regular monitoring for vulnerabilities and threats
• Restricted access to sensitive information
• While we strive to secure your data, no method of transmission or storage is 100% secure. Please safeguard your account credentials and notify us immediately of any suspected unauthorized access.

Your Privacy Rights

As a user of Progress Learning, you have the following rights:
• Access: Request a copy of your personal data.
• Correction: Update or correct inaccuracies in your information.
• Deletion: Request the deletion of your account and associated data.
• Opt-Out: Unsubscribe from promotional communications by clicking the “Unsubscribe” link in emails.
For any of these requests, please contact us at progresslearning1124@gmail.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing any personal information.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data, we will take immediate steps to delete it.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. We encourage you to review this policy regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
Email: progresslearning1124@gmail.com
Phone:
Address: 21 Omobe Street, Oleh, Delta State, Nigeria.

Thank you for trusting Progress Learning with your personal information. Together, let’s achieve great progress in learning!